Shipping policy

Shipping Policy

At ARQA BOUTIQUE, we are committed to delivering your order safely and on time. Please read the following shipping information before placing your order.

Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you may receive shipping information or tracking details where available.

Delivery Time

For orders within Pakistan, estimated delivery time is:

3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, ARQA BOUTIQUE may offer free shipping promotions on selected orders or products.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations within Pakistan. Availability may depend on the courier service and delivery address.

Please make sure your contact number and shipping address are correct when placing your order.

Order Delays

While we always try our best to deliver orders within the estimated timeframe, ARQA BOUTIQUE is not responsible for delays caused by courier companies, weather conditions, public holidays, incorrect addresses, or other circumstances beyond our control.

If your order is significantly delayed, please contact our customer support team so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order is returned to us, additional shipping charges may apply for reshipping the order.

Damaged or Missing Items

If your package arrives damaged, opened, or with missing items, please contact us as soon as possible after receiving your order.

We may request photographs or other information to investigate the issue with the courier.

Contact Us

If you have any questions regarding your order or shipping, please contact ARQA BOUTIQUE through the contact information provided on our website.

Thank you for shopping with ARQA BOUTIQUE.